pai principals academy partner NIE-NTU

Handling Difficult Conversations

This workshop is designed to equip participants with the skills and strategies needed to effectively manage and lead difficult conversations in the workplace. By understanding the core issues, developing essential communication skills, and recognizing the benefits, attendees will be better prepared to handle challenging dialogues with confidence and professionalism.

The Key Issues

  • Understanding the purpose of workplace conversations
  • Identifying your strengths in leading in a professional discourse
  • Finding your leadership voice and presence

The Skills

  • Communicating and agreeing on objectives
  • Adopting the appropriate emotional and professional tone
  • Giving and receiving feedback

The Benefits

  • Gaining fresh insights into yourself and your potential
  • Strengthening your skills in leading conversations
  • Developing an image of professionalism that aligns with your leadership goals

Target Audience: School Leaders, Key Personnel and anyone who wants to grow professionally.

About the Presenter: 

Mr Manogaran Suppiah

Mr Manogaran Suppiah has been in the education service for over four decades. He has had an unusual career of teaching in the primary, secondary and pre-university classrooms over a period of 16 years before moving into leadership roles in schools and junior college, including significant periods as a Cluster Superintendent, Founding Director of the Academy of Singapore Teachers (AST) and the CEO of SINDA. Trained as a Consultant in Organisational Learning, Mr Mano has been invited to conduct workshops and seminars across the world. He has a special love for professional development and is keen to share his strategies he had deployed in the different organisations and contexts he had served and continues to serve.

Registration Details

Course Code: MS200924

Topic: Handling Difficult Conversations

Presenter: Mr Manogaran Suppiah

Date: 20 September 2024, Friday

Time: 9.00 am to 5.00 pm

Mode of Delivery: Face-to-face

Venue: Republic Polytechnic

Closing Date: 12 September 2024, Friday

Workshop Fee: S$350.00 per participant and subject to GST.

Please contact Joseph Loy by email joseph@pai.sg or tel:6363 0330 if you require further information.