In today’s dynamic work environments, conflict is inevitable, but how it is managed can make all the difference in team cohesion and productivity. Yet, many leaders are struggling with managing conflicts. Even worst, some leaders would choose to avoid dealing with conflicts altogether.
This workshop, "Navigating Conflict: Effective Strategies for Conflict Management," is designed to equip participants with practical skills and strategies to handle conflicts constructively. When conflicts are handled properly, the work environment and atmosphere will be conducive to encourage staff engagement, creativity and innovation.
This 1-Day workshop will help leaders transform conflicts Into opportunity and get more done. The training will equip leaders the skills to directly address conflict in a way that preserve and improve relationships, create new opportunities, and increase productivity. The research-based content in our conflict resolution training enables people to:
Target Audience: This workshop is ideal for managers, team leaders, educators, Key Personnel of schools and any individual seeking to improve their ability to handle workplace conflicts effectively.
Format: The workshop features a blend of presentations, interactive discussions and role-playing exercises. Participants will leave with actionable strategies, enhanced communication skills, and increased confidence in managing conflicts.
Join us to transform conflict into an opportunity for growth and collaboration within your team!
About Mr Fred Tan
Fred Tan has built an impressive career, leveraging his extensive experience in Planning & Operations, Leadership & Organizational Development (L&OD), and Human Capital Management to help organizations cultivate exceptional leaders. His passion for empowering individuals to reach their full potential began during his tenure in the military, where he took on the Human Resources function and led operational deployments in East Timor, Banda Aceh, and the United Nations Headquarters in New York. Fred's academic pursuits and practical experience have laid a solid foundation for his leadership capabilities leading to his appointment as the Head of Centre for Leadership Development (CLD) for SAF from 2011 to 2018. During this time, he was responsible for creating and implementing an award-winning leadership development system for military leaders.
As a Leadership & Organizational Development Consultant, Fred regularly facilitates L&OD programs focused on leading self, leading teams, and leading organizations in both the public and private sectors. Fred's qualifications include 12 years of experience facilitating L&OD programs, various specialist certifications, and degrees in Engineering Management, HR Development & Management, and Human Capital Leadership. Some notable certifications include Certified Transformative Coach, Certified TetraMap Facilitator, and Certified Trainer in Systems Thinking, Mapping, and Leadership. Additionally, he is an Associate Trainer at the Civil Service College and Singapore Institute of Management's Centre for Systems Leadership (CSL). He is also an SAF Executive Coach (EC) and a Brigade Commander Coach. His dedication to the field is further showcased through his completion of prestigious programs such as the Art & Practice of Leadership Development at Harvard Kennedy School, Crisis Leadership Program at NPLI - Harvard University, Level 7 Advanced Diploma Qualifications from CIPD, Specialist Adult Educator (Curriculum Development) and WSQ Advanced Certificate in Training and Assessment (ACTA).
Qualifications
Certifications
About Mr Ang Yau Choon
Ang Yau Choon is an accomplished leader and trainer with a remarkable history of overcoming challenges and pushing boundaries. As a testament to his resilience and tenacity, Yau Choon summited Mount Everest in 2007 and participated in the First Singapore Antarctica Expedition in 1999. Throughout his career, he has commanded Special Forces unit, training institutes, an overseas training base, and an army brigade, holding a key appointment in the Army Operation Department. During his command of the Special Forces, Specialist & Warrant Officer Institute, and Commando Training Institute, Yau Choon implemented transformative instructional designs and spearheaded the development of world-class training facilities. His steward leadership has been instrumental in establishing best-in-class operational and training institutions.
Yau Choon is deeply committed to developing and grooming the next generation of leaders, employing a combination of learning sciences, coaching, and a holistic approach to maximize learning effectiveness. As a qualified US Navy SEAL, Distinguished Graduate of the US Marine Corps Command & Staff Course, and a specialist in Special Operations and Counter Terrorism, Yau Choon has collaborated with military professionals worldwide. His experiences as a Defence Attaché to Bangkok have given him unique insights into working in multi-national, multi-cultural, and multi-agency environments. With over 11 years of experience facilitating Learning & Organisational Development (L&OD) programmes, Yau Choon holds numerous qualifications and certifications, serving as an Associate Trainer at the Civil Service College and the Singapore Institute of Management's Centre for Systems Leadership (CSL). He is also an SAF Executive Coach (EC), and an Associate Member of the Practising Management Consultancy (PMC). As a certified Herrmann Brain Dominance Instrument (HBDI) Practitioner, Resilience Coach (PR6), and DiSC Trainer, Yau Choon is well-equipped to guide leaders on their journey towards professional growth and personal development.
Qualifications
Certifications
Course Code: FYC110325
Topic: Navigating Conflict: Effective Strategies for Conflict Management
Presenter(s): Mr Fred Tan or Mr Ang Yau Choon
Date(s): 11 March 2025,Tuesday
Time: 9.00 am to 5.00 pm
Mode of Delivery:Face-to-face
Venue: Orchard Hotel
Closing Date: 30 January 2025, Friday
Workshop Fee: S$500.00 per participant and fee is subject to GST.
Please get in touch with Joseph Loy by email at joseph@pai.sg or tel: 6363 0330 if you require further information.
